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If you are a courier company you know the need for your customers to book on line, do their own track & trace, to further
enhance your competitive position, lower costs. Here at Intersoft we have developed the following interesting and related products.
The
Data Exchange Server is a natural extension of the Relayer software, allowing courier companies to give their customers access to their own branded website where they can enter shipment bookings, track shipments and view delivery. Getting the customer to do this represents substantial cost savings to the courier company while giving the customer improved service.
Mobile Data - for more information, click here
Today, more than 50% of Intersoft customers benefit from
Relayer Data Exchange, with many reporting more than 80% of shipments being booked on line and far fewer tracing calls.
As well as web shipment booking and tracking, the
Data Exchange Server can do much more and is usually customised to meet each courier company’s particular needs. Some of the customised additions we have built include:
- consignee address management
- invoice history
- discount web bookings
- shipment reporting
Support - Intersoft help after install, click here
Individual customer information held within the Relayer systems updates the web site and access to the customer’s shipment records is controlled by individual password and ID, making the system fast, reliable and secure.
For more information or a demonstration, click here